India's Most Desired Ceramic Brand
Premium Quality Products
Trusted Worldwide

Privacy Policy

This Privacy Policy is an electronic record generated by a computer system and does not require any physical or digital signatures. This Privacy Policy is published in compliance with, inter alia, applicable provisions of the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “Rules”) and Information Technology (Intermediaries Guidelines) Rules, 2011.

We are concerned about the privacy of our customers accessing this website (“https://spenzaceramics.com/”).

This Privacy Policy explains how we collect, use, share, disclose and protect certain information provided by you.

Please read this Privacy Policy along with the Website Terms of Use provided at Spenzaceramics. Your access or use of the Website or the services of the Website shall signify your acceptance of this Privacy Policy along with the Terms of Use, as updated from time to time, and your agreement to be legally bound by the same. Any capitalised term used but not defined in this Privacy Policy shall have the meaning attributed to it in the Terms of Use.

If you do not agree with the terms of this Privacy Policy, do not use the Website or avail any of the services offered on the Website. If you use the services on behalf of another person or entity, you represent that you are authorised by such person or entity to (i) accept this Privacy Policy on such person’s or entity’s behalf, and (ii) consent on behalf of such person or entity to our collection, use and disclosure of such person’s or entity’s information as described in this Privacy Policy.

Information Concerning The Gathering Of Certain Information By Us

1. We are glad that you are visiting our Website and thank you for your interest. Below we inform you about how your personal data is used when you visit our Website.

2. When you access or use the Website, certain information of yours may be collected and used by us. You hereby consent to our collection, use and sharing, disclosure of your information as described in this Privacy Policy.

3. The information collected from you by us may constitute ‘Personal Information’ or ‘Sensitive Personal Data or Information’ under the Rules.

Personal Information

Is defined under the Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.

Sensitive Personal Data or Information

Of a person is defined under the Rules to mean personal information about that person relating to:

  • Passwords;
  • financial information such as bank accounts, credit and debit card details or other payment instrument details
  • physical, physiological and mental health condition
  • sexual orientation
  • medical records and history
  • biometric information
  • any detail relating to the above clauses as provided to body corporate for providing services
  • any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise.

4. Collection, use and disclosure of information which has been designated as Personal Information or Sensitive Personal Data or Information’ under the Rules requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such use, collection and disclosure as required under applicable law.

5. We may use and retain such information, including Personal Information to send you any applicable communications.

6. If you wish to opt-out of receiving non-essential communications such as promotional and marketing-related information from us, please send us an email at radhika@vcqru.com.

7. We shall have the exclusive rights towards all reports/analyses created by us on the basis of the Personal Information.

8. We may occasionally hire certain third party service providers to provide limited services on our behalf. We will only provide these third party services providers with the information they need to deliver the service, and they are prohibited from using that information for any other purpose. They shall handle such information according to this Privacy Policy.

9. We reserve the right to change, modify, add or delete portions of the terms of this Privacy Policy, at our sole discretion, at any time. Any changes made to this Privacy Policy shall be effective immediately following the publishing or posting of such changes through the Website. It is recommended that you revisit this Privacy Policy regularly so as to be kept apprised of the updated Privacy Policy. Your continued use of the Website, following changes to this Privacy Policy, means you accept the changes.

10. We shall process and save your information in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

11. We do not sell, trade or rent the information provided by you to any third party, unless we have been expressly authorized by you either in writing or electronically to do so

12. We do not control or endorse the content, messages or information found on the Website and, therefore, we specifically disclaims any liability with regard to the same and any actions resulting from your use of such content, messages or information, and you agree that you waive any claims against us relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against us relating to the same

Data Gathering when visiting our website

1. If you simply visit our in order to inform yourself, i.e. if you do not register or otherwise provide us with any information, we only gather the data which your browser automatically transmits to our server (called as “server log files“). When you visit our Website, we collect the data which is technically necessary for us in order to be able to show you the Website:

  • our visited Website
  • date and time the Website was accessed
  • amount of data sent (in bytes)
  • the source/link used to access the web page
  • the browser which was used
  • the operating system which was used
  • the IP address used (under circumstances anonymised)

2. Collecting and processing of information is carried out on the basis of our legitimate interest in improving the stability and functionality of our Website.

3. Data is neither passed on nor used for any other purposes, other than as provided in this Privacy Policy. We reserve the right, however, to check the server log files if there should be any concrete evidence of unlawful usage.

Cookies

1. In order to make the visit to our Website more attractive and to enable the use of certain functions, we use so-called cookies on a number of pages. These are small text files that are stored on your device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us or partner companies (third-party cookies) to recognize your browser the next time you visit us (persistent cookies). If cookies have been stored, they gather and process on an individual scale specific user information such as browser and location data as well as the IP address.

Persistent cookies are automatically deleted after a specified period which varies from cookie to cookie. If Personal Information is gathered and processed by individual cookies which we may implement, the processing takes place in order to safeguard our legitimate interest in ensuring the best possible functionality of the website as well as the customer-friendly and effective design of the website.

2. Under circumstances we may work together with advertising partners who help us to make our web presence more interesting for you. For this purpose, when you visit our Website, cookies from partner companies are also stored on your hard drive (third-party cookies). If we cooperate with the aforesaid advertising partners, you will be informed individually and separately about the implementation of such cookies and the amount of information gathered in the paragraphs below.

3. Please note that you can set your browser in such a way that you are informed when a cookie is to be stored and decide from case to case whether to accept or decline them, in particular cases or generally. Every browser is different in the way it manages the cookie settings. This is described in the Help menu of each browser where you can find out how you can change your cookie settings. You can find them for the respective browser under the following links:

4. Please note that the functionality of our Website may be limited if cookies are not accepted.

Contacting

1. Personal Information will be gathered when you contact us (e.g. when you use the contact form or send us an email).

2. Which data is collected, when you use the contact form, is apparent from the respective contact form. This Personal Information is stored and used solely for the purpose of answering your questions, for getting in contact with you and fulfilling the technical administration related to it. The legal basis for the processing of the data is our legitimate interest in answering your questions.

Use of single sign-on procedures

Facebook Connect

1. On our Website you can create a customer account or register using the social plug-in “Facebook Connect” of the Facebook social network, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). You can use the so-called single sign-on technology to log in, if you already have a Facebook account. You can recognise the social plug-ins of “Facebook Connect” on our Website by the blue button with the Facebook logo and the sign “Mit Facebook anmelden” or “Connect with Facebook”or “Log in with Facebook” or “Sign in with Facebook”.

2. If you open a page of our Website and it contains such a plug-in, your browser will establish a direct connection to the servers of Facebook. The content of the plug-in is transmitted directly from Facebook to your browser and integrated into the page. By means of this integration, Facebook receives the information from the Website page that your browser opened, even if you do not have a Facebook profile or are not currently logged-in to your Facebook account.

This information, including your IP address, is transmitted from your browser directly to a Facebook server in the USA and stored there. These data processing operations are carried out on the basis of the legitimate interest of Facebook in providing you with personalized advertizing based on your surfing behaviour.

3. By using this “Facebook Connect” button on our Website you also have the possibility of logging in or registering on our Website via your Facebook user data. Only if you have given your explicit consent and depending on your own data protection settings for Facebook, we will receive the general and public information contained in your profile. This information includes the user ID, the name, the profile picture, the age and the gender.

We would like to point out that, after changes in the privacy policy and the terms of use of Facebook, by giving consent it might also result in the transfer of your profile pictures as well as the user IDs of your friends and the friends list if these are marked as “public” in your privacy settings. The data transmitted by Facebook will be stored by us in order to create a user account with the necessary data and processed, if they were released by you on Facebook (title, first name, surname, address data, country, email address, date of birth). Conversely, on the basis of your consent, data (e.g. information about your surfing behaviour) can be transmitted from us to your Facebook profile.

Your given consent can be revoked at any time by sending a message to the Grievance Officer, whose details are provided at the end of this Privacy Policy.

4. To find out about the purpose and scope of the gathering of data and the further processing and use of the data by Facebook as well as your rights and the settings you can make to protect your privacy, please refer to Facebook’s privacy policy.

5. If you do not want Facebook to assign the data collected via our Website directly to your Facebook profile, you must log out of Facebook before you visit our Website.

6. You can also completely prevent the loading of the Facebook plug-ins by your browser by using an add-on for your browser..

Use of your data for direct advertising

Signing up for our email newsletter

1. If you subscribe to our email newsletter, we will send you regular information about our offers. The only obligatory information necessary for sending the newsletter is your email address. The disclosure of further information is optional and will only be used in order to address you more personally.

2. For the sending of the newsletter, we use the so-called double opt-in procedure. This means that we will not send you an email newsletter until you have explicitly confirmed that you want to receive them. We will send you a confirmation email, asking you to confirm that you want to receive newsletters from us in the future by clicking on the appropriate link.

By clicking on the confirmation link, you give us your consent to use your Personal Information.

3. When registering for the newsletter, we will store your IP address, as registered by your Internet service provider (ISP), as well as the date and time of your registration in order to be able to track any possible misuse of your email address at a later date. The data collected by us when you subscribe to the newsletter is used exclusively for advertising purposes by way of the newsletter.

4. You can unsubscribe from the newsletter at any time by using the link provided in the newsletter or by sending a corresponding mail at info@testinindia.com. After you have cancelled your subscription, your email address will be immediately deleted from our newsletter mailing list unless you have explicitly agreed to a further use of your data which is legally permitted and which we inform you about in this Privacy Policy.

5. Newsletters via CleverReach

Our email newsletters are dispatched by the technical service provider CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede (“CleverReach“) and when you subscribe we pass on the data you provided us with to them. Passing on the information to CleverReach serves our legitimate interest in using a promotionally effective, secure and user-friendly newsletter system. The Personal Information you enter in order to receive the newsletter (e.g. your email address) is stored on the servers of CleverReach in Germany or Ireland.

CleverReach uses this information for the dispatch and statistical evaluation of the newsletter on our behalf. For the purpose of evaluation, the emails contain so-called web beacons or tracking pixels which are one pixel image files which are stored on our Website. These can be used to determine whether a newsletter message has been opened and which links have been clicked. With the help of so-called conversion tracking, it is also possible to analyse whether a pre-defined action has taken place after a link in the newsletter has been clicked. In addition, technical information is also collected (e.g. time of retrieval, IP address, browser type and operating system). The data is gathered pseudonymised and are not linked to your other Personal Information.

A direct link to a specific individual is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to adapt future newsletters better to the interests of the recipients.

If you do not agree to the data analysis for the purposes of statistical evaluation, you must cancel your newsletter subscription.

We have concluded an order processing contract with CleverReach which obliges CleverReach to protect the data of our customers and not to pass them on to third parties. For further information on the data analysis of CleverReach, please read here: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/ The privacy policy of CleverReach can be viewed here. https://www.cleverreach.com/de/datenschutz/

Personal information for contract & order processing

Signing up for our email newsletter

Testin Technology India Private Limited, having its registered office at Plot 276, Kanchanayakanahally Sub Layout, 1st Phase, Bommasandra Indl. Area, JiganiHobli, Anekal Taluk, Bangalore – 560100, Karnataka, India, collects your Personal Information for the purpose of contract execution, fulfilment of your pre-contractual, contractual and post-contractual obligations, as well as for direct advertising.

Data collection and processing is necessary for the execution of the contract. You have the right to withdraw your consent for the use of your Personal Information for the purpose of direct advertisement at any time. Furthermore you have a right to be given information about the personal information processed by us and to demand the correction of your data if being incorrect or delete your data if being impermissible.

You can contact our Grievance officer at the details provided at the end of this Privacy Policy.

Web Analysis Services

Google (Universal) Analytics

1. This Website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies“, text files which are stored on your computer and which permit an analysis of your use of the Website. The information generated by the cookie about your use of the Website (inclusive of the abbreviated IP address) is transmitted as a rule to a Google server in the USA and stored there.

2. On our behalf Google uses this information to evaluate your use of the Website in order to compile reports about the Website activities and to provide us with further services related to the use of the Website and the Internet. The IP address submitted by your browser within the framework of Google Analytics is not merged with other Google data.

3. You can prevent the storage of cookies by making the appropriate settings in your browser. However, we must point out that, in this event, you may not be able to use all of the functions of this Website in full. You can also prevent Google from gathering the data generated by the cookie and the data related to your use of the website (including your IP address) as well as the processing of such data by using the browser plug-in which you can download and install by clicking this link. “http://tools.google.com/dlpage/gaoptout?hl=de”

4. For more information about the handling of user data by Google Analytics, see Google’s private policy declaration.

Web Analysis Services in the testin app

Google (Universal) Analytics

1. The TESTIN Colour Chart App uses Google (Universal) Analytics – Google Analytics to optimize user guidance. We collect the following (user) data:

  • IP address (anonymized)
  • origin (country and city)
  • language
  • operating system
  • device
  • resolution
  • errors in the App
  • number of installations
  • how often and how long is the app used

2. You can prohibit the use and storage of the data by a corresponding setting in the TESTIN App under: Settings/Google Analytics.

Data Protection

The information obtained by us from you or about you may be processed and stored in the country in which you reside and other various servers located across the globe, which may provide for different data protection rules than the country in which you reside. We comply with generally accepted industry standard regulations regarding the collection, use, and retention of data. Each location may provide for different data protection rules than the country in which you reside.

By visiting the Website, you consent to the collection, transfer, use, storage and disclosure of your information as described in this Privacy Policy, including to the transfer of your information outside of your country of residence. If you have any questions relating to your Personal Information, you may write to us at info@testinindia.com.

Governing law

This Privacy Policy shall be governed in all respects by the laws of India. In case of any dispute with respect to this Policy, the courts at Bangalore, India shall have exclusive jurisdiction to settle any such dispute or claim.